At KHM Travel Group, we’re always up for some friendly competition. Add a travel spin to it and we’re ready to dive in.

In our latest Travel Agent Tips video, our Vice President of Agent Engagement Bill Coyle and Group Development Specialist Kevin Kelly take on the challenge of defining cruise terms.

The world of cruising has a language of its own: Dry dock. Future Cruise Credits. Muster drills and more. Understanding all the cruise lingo is essential for having conversations with clients and getting them prepared for their sailing. In this video, Bill and Kevin break down all the cruise terminology you should know, plus have a little fun while explaining the terms.

Watch below as Bill and Kevin go head-to-head to see who is the ultimate Cruise Chat Champion!

If you missed our last How to Talk Like a Travel Agent video from 2019, view that here to watch Bill define more industry jargon.

Are you looking to become a cruise expert? Or does exploring other travel agent specialities interest you? KHM Travel Group has resources for you! Fill out the form to the right or call us at 888.611.1220 to learn more about our unique program.