With destination closures and the halt to cruising as a result of the COVID-19 pandemic, the travel industry has been dramatically impacted. 2020 brought new challenges for travel agents across the country, from understanding new policies to working with clients to reschedule their vacations. Over the past months, travel agents have learned to refocus their energy. They are taking on new skills to move their businesses forward.

The travel industry has gradually begun to revive. Travel agents are continuing to expand their knowledge to navigate this pandemic and the future of their businesses. And we are here to help.

In our latest Travel Agent Tips video, Bill Coyle, our Director of Education and Programs shares his tips to running your business during COVID-19 and beyond. Check out the video below to hear his insights and strategies, based on his experiences and those of our agents.

One of the most important parts of running a travel business, or any small business, is communication. Travelers are turning to travel agents now more than ever because of the clarity and expertise that they offer. Clients are also looking to agents to help them understand policies and pricing while also instilling confidence in their ability to travel safely.

Through emails, social media, phone calls, and more, agents are mastering the skill of communication and propelling their businesses forward. How will you use Bill’s Travel Agent Tips to rebuild your business? Let us know on social media! Find us on Facebook, Twitter, LinkedIn, and Instagram. Or leave us a comment on our YouTube channel!